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Wondering Which eCommerce Platform is The Best?

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I’m not able to tell you straight off the bat, imagine if everything was that easy! There isn’t a cookie cutter answer for these types of questions. Research needs to be done to really know which eCommerce platform is the best for YOU.

There are some technical terms that you may or may not know of, hosted versus self-hosted. If you’d like more information on that or if you want to read about the self-hosted eCommerce platforms, you can contact us here!

In this Perspective, we will stick with hosted eCommerce platforms.

eCommerce Platforms

Let’s start with BigCommerce:

BigCommerce

BigCommerce has a cleaner and easier to navigate system than other eCommerce platforms. It has an ample about of analytics and has easy to read charts. It’s easy to compare previous periods and see which product fairs better. You can choose a template or customize your website. It’s up to you. Payment gateways also vary. So if you want to use PayPal or another service you are allowed to do so with extra charges. The third-party apps available are limited, so some functions you would want to use aren’t available. Keep in mind that this is a newer platform so that might change later on.

There are different plans available, but the standard plan starts at $29.95 per month. There are no transaction fees and you have an unlimited product, file storage, bandwidth, and staff accounts.

eCommerce website - LuccaAM rockford

Shopify

Shopify is another eCommerce platform that has a well-designed dashboard. If you are choosing themes, Shopify has some good ones but the great ones require payment. But remember, if you’re paying for a theme that means that someone else is. When running an eCommerce you want to stand out by being unique. You can’t do that by having the same theme as 500 other online stores. So if you want to have a bit more customization, BigCommerce might be the way to go. But again, you might be losing some functionality because of the limited third-party apps. This is where Shopify wins since it has a bigger third-party system. Unlike BigCommerce, you are forced to use their payment gateway Stripe. There are no fees when using Stripe but if you want to use PayPal for example, they would charge extra for each transaction. Monthly pricing starts at $29.

eCommerce website - luccaam - ecommerce platform

Bottom Line

Both are pretty similar eCommerce platforms. What one has the other doesn’t and vice versa. But both are great platforms. If you want to load hundreds of products, Shopify is the way to go based on our experience with eCommerce. If you are a small business that doesn’t want to lose out to extra fees if you don’t want to Stripe, then BigCommerce is the one. We can sit down and chat with you about which eCommerce platform is best for you considering your business and resources. We are here to help you so give us a call!

FAQs

What is the difference between hosted and self-hosted eCommerce platforms?
Hosted platforms are managed by third-party providers, where hosting, security, and software updates are handled for you. Self-hosted platforms give you full control over the setup and maintenance of your online store, but you are responsible for hosting, security, and updates. For more details on self-hosted platforms, you can reach out for further information.

What are the key benefits of using BigCommerce as an eCommerce platform?
BigCommerce offers a user-friendly interface with detailed analytics and customizable templates. It allows flexibility with payment gateways like PayPal, but may charge extra for using them. There are no transaction fees, and the platform provides unlimited product listings, file storage, bandwidth, and staff accounts. However, the available third-party apps are somewhat limited.

How does Shopify differ from BigCommerce in terms of customization and fees?
Shopify has a wide range of third-party apps, making it highly functional, but its best themes often require payment. Shopify mandates the use of its payment gateway, Stripe, without fees, but charges extra for other payment methods like PayPal. BigCommerce, on the other hand, provides more flexibility with payment gateways and doesn’t impose transaction fees.

Which eCommerce platform is better for my business, Shopify or BigCommerce?
It depends on your business needs. Shopify is ideal for businesses with large product catalogs due to its robust third-party integrations. BigCommerce is better suited for smaller businesses that want flexibility with payment gateways and wish to avoid extra fees for using options other than Stripe. Both platforms offer similar pricing and functionality, but the right choice depends on your specific business goals.

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